Terms and Conditions

TERMS OF USE

Legal Notice — Terms of Use, Disclaimer and Legal Information

Through accessing this Web Site and pages thereof you agree to be bound by the terms and conditions set forth below. Should you, after reading this “Legal Notice”, disagree with the applicable terms, please do not access the site in the future. Your use of the site and its pages constitutes implied agreement to these terms.

Terms of Use

The content of the pages of this Web Site is the property of Badger Paddles and it is intended only for the utilization of the user. Badger Paddles grants to you a limited license to display the content on your PC, tablet, or cellphone, and print the content on your printer solely for your own personal non-commercial use. No part of these documents, including the text, graphics, sound, coding, or layout, may be reproduced, stored in a retrieval system, transmitted or distributed in any form or by any means, electronic, mechanical, photocopying, printing, recording, or otherwise, nor used in any other documents or publications, without the prior written permission of the author – the only exception being the transient copy held in temporary cache during normal viewing of the document while on line, which may not be used for any other purpose. Requests for permission will be considered, and should be addressed in writing to: Badger Paddles, 4296 Ravenscliffe Road, Huntsville, Ontario, Canada. P1H 2J2. (705) 783-6016. Permission to establish a link to a document on this site is not required. If you notify the author of such a link, if appropriate, a reciprocal link may be established.

Disclaimer and Legal Notice

All products and services provided by Badger Paddles are subject to the respective agreements and applicable terms governing their use. This site is for reference purposes only and is not intended to provide any form of advice. Please contact the appropriate Badger Paddles professional directly before acting on any of the information on this web site.

This Web Site contains products and information which are provided to you for your informational purposes only The Information is not intended to be and should not be relied or acted upon without consulting with and obtaining specific advice from a professional advisor.

E-mail communications over the Internet, no matter how protected or encrypted, may not be secure and may not be confidential. Badger Paddles is not responsible for any e-mail communication sent by you to Badger Paddles or sent by Badger Paddles to you from being intercepted, read or distributed to unknown persons and Badger Paddles will not be liable for errors, omissions or alterations made or caused by email communications. Any confidential information sent by you to Badger Paddles is at your own risk.

This Web Site may contain electronic hyperlinks to other sites on the Internet that are owned or operated by third parties. Badger Paddles offers these hyperlinks as a convenience to you and other users, but makes no representations, does not guarantee, has no control over and is not responsible for the accuracy, quality, or suitability of the information provided on third party sites located through such hyperlinks. A link to a non-Badger Paddles site does not imply that Badger Paddles endorses the site or the products or services referenced on such third party’s site. In addition, Badger Paddles is not responsible for the security practices or privacy policies of such other sites and sponsoring companies. When you leave our site by means of a hyperlink, you are subjecting yourself to whatever policies and practices might be employed by the operators of the other Web site, and Badger Paddles has no control over such activities. When linking to a third party’s site, you do so at your own risk and it is strongly recommended that you review the terms and conditions of use of the other Web site and determine if you agree with its user policy before using such site.

Any legal disputes regarding the site shall be settled through the governance of applicable Canadian and or USA laws.

ACCESSIBILITY STANDARD FOR CUSTOMER SERVICE

Accessible Customer Service Plan

Providing Goods and Services to People with Disabilities.

Badger Paddles is committed to excellence in servicing all customers including people with disabilities.

Assistive Devices

We will ensure that our staff is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods and services.

Communication

We will communicate with people with disabilities in ways that take into account their disability

Service Animals

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

Support Persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompanying them on our premises.

ACCESSIBILE CUSTOMER SERVICE PLAN

Notice of Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities:

Services

Computer
Internet
Telephone

Facilities

Main Shop Entrance

Badger Paddles will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time and description of alternative facilities or services, if available.

The notice will be made available:

On main shop entrance (located at side of building)

Training for Staff

Badger Paddles will provide training to owners, contracted employees, volunteers and others who deal with the public or other third parties on their behalf.

Training will include:

An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard
How to interact and communicated with people with various types of disabilities
How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
How to use any equipment or devices available on-site or otherwise that may be able to help with providing goods or services to people with disabilities
What to do if a person with a disability is having difficulty in accessing goods and services provide by Badger Paddles
Training will also be provided when changes are made to your plan.

Feedback Process

Customers who wish to provide feedback on the way Badger Paddles provides goods and services to people with disabilities can:

Verbalize any feedback to staff members in person or via. email, telephone or by mail.

All feedback will be directed to the:

Owner/Operators of Badger Paddles

Customers can expect a response within:

Three business days

Complaints will be addressed according to our organization’s regular complaint management procedures.

Modifications to this or other policies

Any policy of Badger Paddles that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.